Frequently asked questions
Answers about the platform, security, and support.
What is Sprivox?
Sprivox is a communication solution that combines voice-based customer engagement, campaign management, and AI-powered analytics in one platform. It is designed for sales and call center teams.
Can I start using it right away?
Yes. After signing up and completing onboarding, once your account is approved you can upload leads and create campaigns. Enterprise customers also receive dedicated onboarding processes.
Which file formats are supported?
Common formats such as CSV can be used for lead lists. PDF and image formats are accepted for verification documents such as tax certificates; details are specified in in-app guidance.
Where is my data stored?
Data processing and storage principles are summarized on the Privacy page. Region and sub-processor details can be clarified in enterprise agreements.
Do you offer integrations?
Yes. CRM and workflow integrations with API and webhook options are planned. See the Integrations page for details.
How do I get support?
Reach our channels through the Help Center for technical or commercial questions.